Psychological Wellbeing Practitioner Team Lead

Posted 12 days ago by Help for Heroes
Location Catterick Garrison Job Type Permanent
Salary £32,172 Sector Counselling, Psychology Graduate, Psychotherapy, Leadership Roles


Job Title: Psychological Wellbeing Practitioner Team Lead, Hidden Wounds

Reports to: Psychological Wellbeing Team Manager

Based at:  Phoenix House Recovery Centre, Catterick, DL9 3AW

Job Purpose

Provide leadership associated with the ‘Step 2’ low intensity service within ‘Hidden Wounds’.  Managing a team of three or more Psychological Wellbeing Practitioners, with additional responsibilities including case management supervision, clinical skills supervision alongside delivery of low intensity CBT.

Main Responsibilities

  • Provide support to a team of three or more Psychological Wellbeing Practitioners.
  • Provide clinical governance of the ‘Step’ 2 low intensity service to ensure safe, effective and efficient delivery of low intensity CBT
  • Monitor and manage collection and reporting of service outcome data, alongside supporting a reduced caseload.

Essential Qualifications:

  • Successfully completed a BPS accredited IAPT training programme at PG Cert or Degree Level 6

Desirable Qualifications:

  • Successfully completed a PWP training programme/undertaken CPD in competencies associated with a Band 6 PWP post (e.g. leadership, supervision)

Essential Knowledge, Skills & Experience

  • Clinical monitoring, assessment, and risk management skills
  • Experience of managing a team of three or more
  • Excellent interpersonal skills
  • Excellent communication skills (clarity and confidence in face-to-face, telephone and written communication) with people from a range of backgrounds (e.g. Veterans and their families, general public, other health care providers)
  • Good evidence of organisational skills with respect to monitoring of data integrity, project management
  • Ability to compile data into report format
  • Computing skills sufficient to use an internet platform, download data, or respond on-line.
  • Experience at using guided self-help interventions
  • Experience of conducting risk assessments and understanding of health and safety legislation
  • Excellent skills in supporting patients using low intensity CBT over the telephone
  • Experience relevant to working with clinical populations
  • Experience of providing case-management supervision to PWPs
  • Experience of providing leadership to other PWPs

Desirable Knowledge, Skills & Experience

  • Project management skills
  • Knowledge and understanding concerning the major difficulties facing Military personnel or Veterans and their families
  • Knowledge and skills in using patient management systems and extracting data to inform compilation of reports
  • Previous experience of working in the charitable sector
  • Experience of being involved in service development
  • Experience of successful working using low-intensity CBT with Military personnel or Veterans and their families
  • Experience of working collaboratively with physical rehabilitation professionals
  • Experience of providing clinical skills supervision to PWPs 
  • Experience of delivering training within a group setting

Key Competencies & Behaviours

  • Excellent written and verbal communication skills
  • Excellent interpersonal skills; able to liaise with colleagues and in person and on the telephone
  • Resourceful in addressing challenges related to work duties; uses initiative to solve problems related to work duties
  • Ability to relate constructively to colleagues; ability to work independently and as part of a team
  • Well organised with good administrative skills
  • Willingness to work flexibly to fit in with demands of the post
  • Honesty and integrity, especially around matters to do with confidentiality, ethics and clinical governance
  • Punctuality and reliability
  • Willingness to engage in continuous professional development
  • Actively participate as a member of a team
  • Able to travel as required for successful completion of the work
  • Demonstrates the ability to build rapport with quickly and to understand needs, wants and expectations.
  • Displays a positive, empathetic, patient, polite and friendly manner
  • Manage challenging situations in a calm and appropriate manner
  • Ability to remain calm under pressure
  • Respond quickly to changing demands and demonstrate strong skills in prioritisation and time management.

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Help for Heroes

Help for Heroes supports those with injuries and illnesses sustained while serving in the British Armed Forces. No matter when someone served, we give them the support they need to lead active, ind...

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Sector Specialisms: Clinical, Counselling, Leadership Roles